Terms and Conditions
Welcome to Turism Eco Impact, a service provided by Open Lab srl. These Terms and Conditions ("Terms") govern your access to and use of our web-based application (the "App"), which provides tools and resources to evaluate the impacts of specific actions related to tourism. By accessing or using the App, you agree to be bound by these Terms. If you do not agree with these Terms, do not use the App.
1. Eligibility
By using the App you represent and warrant that you meet this requirement.
2. Accounts
- To access certain features you may be required to create an account.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
- You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3. Use of the App
You agree to use the App only for lawful purposes and in compliance with these Terms. You must not:
- Copy, reproduce, or distribute the App or its content without our prior written permission;
- Interfere with or disrupt the operation of the App;
- Use the App for commercial purposes without prior written consent from us.
4. Intellectual Property
All content, features, and functionality on the App, including text, graphics, software, designs, and logos, are our property or the property of our licensors and are protected by applicable intellectual property laws. You may not reproduce, modify, or create derivative works based on our intellectual property without prior written consent.
5. Data and Privacy
Your use of the App is subject to our Privacy Policy, which explains how we collect, use, and disclose information about you. By using the App you consent to our data practices described there.
6. Disclaimer of Warranties
The App and all content are provided "as is" and "as available." We expressly disclaim all warranties, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, secure, or error-free.
7. Limitation of Liability
To the fullest extent permitted by law, in no event will Open Lab be liable for any indirect, incidental, special, punitive, or consequential damages, or loss of profits, data, or other intangible losses arising out of your use of the App.
8. Termination
We may suspend or terminate your access to the App at our discretion, including for violation of these Terms, without prior notice. Upon termination, your right to use the App will immediately cease.
9. Changes to These Terms
We may modify these Terms from time to time. If we make material changes, we will post the revised Terms in the App or provide other notice. Continued use of the App after changes indicates acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of Italy. Any disputes arising from or relating to these Terms shall be resolved exclusively in the courts located in Florence, Italy, unless otherwise required by applicable law.
11. Contact
If you have questions about these Terms, contact us at:
Open Lab
Email: info@open-lab.com
Address: Open Lab srl, via Venezia 18B - 50121 Firenze
Privacy Policy
Open Lab ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
a. Information You Provide
We collect information you provide when you create an account or submit content through the App, such as name, email address, and any project details or action descriptions you enter for evaluation.
b. Automatically Collected Information
When you use the App we may automatically collect device and usage information such as IP address, browser type, operating system, access times, and pages viewed. We may use cookies and similar technologies to collect this information.
c. Optional Information
If you voluntarily provide feedback, survey responses, or other information, we will process that information according to this policy.
2. How We Use Your Information
- To provide, maintain, and improve the App and its features;
- To process impact evaluations and generate reports;
- To communicate with you about updates, security, and support;
- To analyze usage and improve the user experience;
- To comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers: third-party vendors who assist in operating the App (e.g., hosting, analytics). These providers only receive the data necessary to perform their services and are contractually bound to protect it.
- Legal requirements: when required by law or to protect our rights.
- Business transfers: in connection with a merger, acquisition, or sale of assets; in such cases, personal information may be transferred as part of the transaction.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure; therefore we cannot guarantee absolute security.
5. Data Retention
We retain personal information only as long as necessary to provide the App, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and legal requirements.
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or export your data, and to restrict or object to processing. To exercise these rights, contact us at the address below.
7. Cookies
We use cookies and similar technologies to operate the App and improve your experience. You may control cookie settings through your browser; disabling cookies may limit some functionality.
8. Children’s Privacy
The App is not intended for children under 18 and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify users via the App or by email. Continued use of the App after such changes constitutes acceptance of the updated policy.
10. Contact
If you have questions or wish to exercise your privacy rights, contact:
Open Lab
Email: info@open-lab.com
Address: Open Lab srl, via Venezia 18B - 50121 Firenze